Custom integrates skills, know-how and technology based on hardware and software platforms and pre and post-sale services. It is truly a Hi-Tech Solutions Company, dedicated to vertical and specialized markets. Founded in Parma, Italy in 1992 by Carlo Stradi and Alberto Campanini, every year Custom reinvests in technology, innovation and resources so it is always one step ahead of the market’s needs.
Technology for all
The goal of continuing investments in technology, human resources and ongoing research is to offer integrated solutions and value-added services to meet our partners’ needs, while also supporting them with multi-industry solutions. The Custom Group’s technology allows current and future challenges to be met in the best possible way, not just through a product that partially meets a need, but with truly dedicated solutions, created while also taking latent requirements into consideration.
An approach that requires internal planning and management of all actions required for the creation, distribution and installation of solutions.
Innovative every day, in the simplest way
Innovating means simplifying processes through technology and “landing” hardware and software solutions and pre- and post-sale services around the world. Speed, technology and energy are the strategic values our work is based on.
One component of the company’s mindset is the use of lateral thinking. It can combine different professional expertise and vertical, yet synergistic know-how to ensure unique benefits and advantages.
We believe in people
We transform enthusiasm, courage, ethics, professionalism and time to market into solutions oriented toward a sustainable, environmentally friendly future. We believe in the human worth of our team members, who work every day to achieve new breakthroughs.
The “digital future” will no longer be a defining feature. It will be the minimum requirement needed to be competitive.
Custom Engineering founded
60mm table printer
Development of core business
Custom made printing mechanism
Retail Business Unit
Cash register with operating system
Custom Production Europe
MULTI-BIN ticketing system
Ticketing Business Unit
RFID module integrated into printers
Aviation Business Unit
Printer with CIS image sensor
Acquisition of Bizeta, Maxima e Netrising
Wearable Multi-Scan scanning system
Color scanner with USB 3.0 interface
Acquisition of Power2Retail, Nitere, Italiana Macchi, Zenith, PosX
Data Intelligence Solutions
Group's Corporate Governance
- Retail & Hospitality
- Self-Service & Industrial
- Public transport & Entertainment
- Lottery & Betting
- 15 Worldwide fiscal markets
- 5 Production plants
- 680 Professionals
- 6 Software Lab
- 30 Patents
- 76 Present in 76 countries
- 1.2 Mln Product pieces
Solutions that support ideas
Innovation starts with research
An indispensable staff of engineers, technicians and developers who work to invent and design hardware, software and service solutions. Nowadays, working with technology means paying careful attention to the world around us, to better understand a context and a scenario, in order to find a unique solution that provides innovation, improvement and flexibility.
Dedicated applications, suites and platforms
Behind every Custom Group software solution, there is a team of qualified, expert developers who carry out an in-depth analysis of the complex nature of each industry’s operations. These expert developers then process, translate and code it into computer languages, to create vertical software specifically designed to be implemented in different markets.
Global assistance network
The Custom Group uses a highly specialized service network to support all its customers around the world, with dedicated logistics and operating centers and technological tools that offer real-time support, such as the Custom4U portal and service apps.
Custom has a network of highly specialized and trained partners to offer high value-added solutions based on Custom’s technologies. A new channel program, CUSTOM4PARTNER, was launched to share skills and values with the most innovative companies on the market.
Carlo StradiInnovation means making technology that is user-friendly, easily accessible to all and that makes everyday life easier.