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ACCORDING TO OUR INFORMATION, NON-GENUINE VKP80 PRODUCTS ARE AVAILABLE ON THE MARKET

December 2013

 

Dear Customer,
We would like to draw your attention to the following matter.

 

According to our information, non-genuine VKP80 products are available on the market.

 

We know that someone is taking our place and is calling the counterfeit printer as "Custom VKP8011-UE". In addition to this, the counterfeiters insert the "Made in EU" label in spite the printer is not, use the CUL mark with our registration number E190543 (another serious violation) and affix the CE label (even if the product is not CE). These piracy acts, apart from damaging the commercial image of Custom since our brand is getting replaced by a cloned product, are a major cause of concern for us as our customers could purchase a product believing that it is original while it is not.

 

On the contrary, the low quality of the sensitive components which are being used by the cloner will surely cause damages to the customers who will be forced to replace those devices in a very short period of time.

Published on 31/12/2014 in Press releases

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