Governance and Sustainability

In the pursuit of significant international growth in its specific markets, CUSTOM values sustainability, stakeholder needs, environmental aspects, health, occupational safety, the security and integrity of information assets and recognition of workers' rights.  

For this reason, our Group is committed to constant assessment of the risks related to its activities, environmental protection, and the use of the best available technologies to create a healthy and safe working environment.

Confirming this commitment, CUSTOM has attained authoritative internationally recognized certifications that attest to the high quality of the standards adopted.

 

Certifications

Certifications

CUSTOM's General Management wanted to implement its Integrated Management System to guide the company, ensure the quality of its performance and services. Download our certifications.

Certifications

Environmental Assertions

Environmental Assertions

CUSTOM's Environmental Sustainability Project includes a constant improvement in the performance of the technological solutions in the catalog. Thanks to the 14021 standard, CUSTOM can self-declare these sustainability claims.

Environmental Assertions

People and Welfare

People and Welfare

People have always been at the heart of what CUSTOM does. The Group is constantly improving its in-house skills and capabilities to deal with the new economic challenges we are now facing.

People and Welfare

Research and development

Research and development

For CUSTOM, innovation is born from research. The Group is engaged in constant research and development, aimed at expanding its product range and continuously improving its technologies and their application.

Research and development

Integrated policy

CUSTOM Group promotes sustainable growth, respecting environmental, social, and economic principles. Our Integrated Business Management System Policy commits to sustainable and ethical practices aimed at a responsible future. Discover our commitments to sustainability.

Integrated policy

Ethical code

Enforcing anti‐bribery laws and following the principles in the Code of Business Conduct and Ethics and in the Anti‐Bribery Policy is essential for CUSTOM to safeguard its reputation for honesty and integrity and long term financial wellbeing.

Ethical code

Corruption Prevention Policy

CUSTOM is an ethically responsible company committed to ensuring actions and behaviors based solely on criteria of transparency, fairness, and moral integrity. Read our policy.

Corruption Prevention Policy

Sale Terms Conditions

The General Terms and Conditions of Sale are part of any offer or order confirmation sent by CUSTOM. Carefully read all conditions to understand your rights and obligations as a customer, including payments, deliveries, warranties, and complaints.

Sale Terms Conditions

Legal notes

In this section, you will find all the essential legal information for the CUSTOM Group, including the registered office, VAT number, and certified email address (PEC). Visit the page to contact us and make the best use of our services.

Legal notes