Custom integrates skills, know-how and technology based on hardware and software platforms and pre and post-sale services. It is truly a Hi-Tech Solutions Company, dedicated to vertical and specialized markets. Founded in Parma, Italy in 1992 by Carlo Stradi and Alberto Campanini, every year Custom reinvests in technology, innovation and resources so it is always one step ahead of the market’s needs.
Vision
Technology for all
The goal of continuing investments in technology, human resources and ongoing research is to offer integrated solutions and value-added services to meet our partners’ needs, while also supporting them with multi-industry solutions. The Custom Group’s technology allows current and future challenges to be met in the best possible way, not just through a product that partially meets a need, but with truly dedicated solutions, created while also taking latent requirements into consideration.
An approach that requires internal planning and management of all actions required for the creation, distribution and installation of solutions.
Mission
Innovative every day, in the simplest way
To innovate means simplifying processes by means of technology and creating hardware, software as well as pre-sales and aftersales services worldwide. In a context that requires the use of large quantities of data, speed, security and energy are the strategic levers on which our work depends. We have to adopt a cross-sectoral mindset, combining various different skills in synergy. Providing unique benefits and advantages without neglecting information security is an integral part of our corporate outlook.
Values
We believe in people
We transform enthusiasm, courage, ethics, professionalism and time to market into solutions oriented toward a sustainable, environmentally friendly future. We believe in the human worth of our team members, who work every day to achieve new breakthroughs.
The “digital future” will no longer be a defining feature. It will be the minimum requirement needed to be competitive.
Constantly evolving
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Panel printerCustom Engineering founded
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Kiosk printer -
60mm table printerDevelopment of core business
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Anti-jamming technology for kiosk printer -
Custom made printing mechanism -
Retail Business Unit
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Cash register with operating system -
Introduction of electronic journal -
VeriprintGaming Business Unit
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Remote monitoring systemCustom Production Europe
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Acquisition of System Retail
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MULTI-BIN ticketing systemTicketing Business Unit
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Modular checkout systemAcquisition of Fasy
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RFID module integrated into printersAviation Business Unit
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K3, the fastest POS printerCustom America
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Printer with CIS image sensorAcquisition of Bizeta, Maxima e Netrising
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Complete parking management deviceB2C Business Unit
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Wearable Multi-Scan scanning system -
Custom's 25th yearCustom Service Center
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Color scanner with USB 3.0 interfaceAcquisition of Power2Retail, Nitere, Italiana Macchi, Zenith, PosX
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Color printer -
Data Intelligence SolutionsGroup's Corporate Governance
Custom numbers
- Retail & Hospitality
- Self-Service & Industrial
- Public transport & Entertainment
- Lottery & Betting
- 15 Worldwide fiscal markets
- 5 Production plants
- 680 Professionals
- 6 Software Lab
- 30 Patents
- 76 Present in 76 countries
- 1.2 Mln Product pieces
Solutions that support ideas
Innovation starts with research
An indispensable staff of engineers, technicians and developers who work to invent and design hardware, software and service solutions. Nowadays, working with technology means paying careful attention to the world around us, to better understand a context and a scenario, in order to find a unique solution that provides innovation, improvement and flexibility.
Dedicated applications, suites and platforms
Behind every Custom Group software solution, there is a team of qualified, expert developers who carry out an in-depth analysis of the complex nature of each industry’s operations. These expert developers then process, translate and code it into computer languages, to create vertical software specifically designed to be implemented in different markets.
Global assistance network
The Custom Group uses a highly specialized service network to support all its customers around the world, with dedicated logistics and operating centers and technological tools that offer real-time support, such as the Custom4U portal and service apps.
Partnership
Custom has a network of highly specialized and trained partners to offer high value-added solutions based on Custom’s technologies. A new channel program, CUSTOM4PARTNER, was launched to share skills and values with the most innovative companies on the market.
Carlo StradiInnovation means making technology that is user-friendly, easily accessible to all and that makes everyday life easier.