We were founded in Parma (Italy) in 1992 by Carlo Stradi and Alberto Campanini, with the idea of building a technological excellence that would meet the real needs of markets and customers. Today we represent a Group of 10 companies with a global presence.
What we do
We design and deliver hardware and software solutions, both standard and customized (ODM), to support our customers technological business needs in a variety of different vertical markets: Retail, Transports, Industrial, Gaming and Logistics.
How we work
We listen to the needs of our customers and partners via meaningful engagements, studying the markets in depth to design and offer reliable and sustainable solutions, which are built on a solid foundation of experience and know-how.
Why we do it
We believe that technology can support our customers simplifying business processes and enabling transactions in every environment. To this end we build lasting relationships based on innovative solutions, while remaining flexible and consistent.
Our core values
Commitment to innovation
Make ideas possible with creativity, ingenuity, and a can-do attitude.
Integrity
Emphasize the importance of acting with honesty, transparency, and fairness.
Business simplification
Provide technology that supports your needs.
Excellence
Pursue the highest quality in products, services, and performance.
Willingness to learn
Openness, curiosity, and a proactive eagerness to embrace change.
from 1992 to 2023
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Panel printerCustom Engineering was born
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Interconnected printer on LANIndustrial Business Unit
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Kiosk printer -
60 mm table printerDevelopment of core business
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Custom made printing mechanism -
Bluetooth®Retail Business Unit
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Cash register with operating systemFiscal Business Unit
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Introduction of the eletronic journal
VKP80 -
Anti-jamming for kiosk printer -
Gaming Business Unit
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Remote monitoring systemCustom Production Europe was born
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Veriprint®System Retail was born
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Ticketing Business Unit
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Modular checkout systemFasy acquisition
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RFID module integrated in the printers
RITTY Portal
Multi bin system for ticketingAviation Business Unit
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K3 the fastest POS printersCustom America was born
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Printer with CIS image sensorBizeta, Maxima and Netrising acquisition
Custom GmbH was born
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Device for the complete management of parking
Custom Power Tool
Custom4UB2C Business Unit
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Wearable multi-scan scanning system -
25th year of CustomService Center Custom
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Color scanner with USB 3.0 interfaceNitere, Italiana Macchi, Zenith, POSX and Mynt acquisition
Custom Brasil was born
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Color printerCustom India was born
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Data Capture SolutionsCorporate Governance group
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Touch scales, PCs and kiosksAmtek acquisition
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30th year of Custom
Digital interaction technologies and softwareSimpligi, Touchwindow acquisition
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Payment SystemsCustom Pay was born
Custom Forward Project
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Custom SoftwareNew Vision
Group‘s figures
- +32 Years of experience
- 15 Worldwide fiscal markets
- 5 Manufacturing plants
- 76 Countries with Custom solutions
- +660 Professionals
- 32 Patents
Industries
Solutions
Our offering includes both standard devices such as printers, terminals, self-order kiosks, lockers, scales, mobile computers, and scanners, as well as customized solutions (ODM) for major multinational companies. Developing tailor-made products is part of our DNA.
Custom is a true “software factory” oriented towards the new market needs and trends, especially Retail and Hospitality. Our offering includes complete solutions - software suites and dedicated platforms - with a constant focus on Unified Commerce and User Experience.
Our Group offers a global network of multi-level assistance and support. The custom4u.it portal provides access to updates, licenses, and online ticketing. The extensive network of Custom Service Centers ensures on-site assistance with the highest level of professionalism.