How to clean Custom Hardware
Cleaning your Custom devices thoroughly and regularly will not compromise performance and will guarantee more safety, especially today.
We’ve come up with a few simple tips to help you clean your hardware, POS and Data Intelligence products.
WHAT TO USE
- A SOFT, DAMP CLOTH
To clean external plastic components, all you need is a soft cloth slightly moistened with soap and water.
You can use wipes if you need to apply slightly more liquid to your device.
- A HYDROALCOHOLIC SOLUTION AND CLOTH
If you choose to use a hydroalcoholic solution, make sure to spray it onto a cloth first.
- CLEANING PRODUCTS CONTAINING <20% ALCOHOL
You can also choose to use other solutions, but make sure they contain less than 20% alcohol (e.g. isopropyl alcohol).
WHAT TO AVOID
- DIRECT LIQUIDS
Do not pour or spray liquids directly onto your devices, even if they are disinfectants or detergents.
- AEROSOLS OR SPRAYS
Do not spray aerosols directly onto your devices. Moisture could enter the cracks and damage the internal electronics.
- CLEANING PRODUCTS CONTAINING >70% ALCOHOL
Do not use solutions containing more than 70% alcohol. You could damage the plastic and/or display.
- ABRASIVE PRODUCTS
Do not use abrasive cleaners, solvents, or materials (powders, brushes, sponges, etc.).
Here are a few additional tips to help you manage and maintain your Custom devices:
- Do not clean the electrical contacts
- Avoid excessive rubbing
- Try to keep your devices out of direct sunlight
- Do not insert anything into the smart-card/SIM-card reader slot, if present
For more information, please consult the user manual for your Custom device.