Custom4Care

Service programs for you

Wide range of after-sales services offers the functions needed to optimize the timing and improve the efficiency, simplifying business processes and reducing costs. The technical expertise of Custom staff will always be at your disposal. The different levels of Custom4Care allow to choose the best solution for the needs of your company. Our international presence guarantees global coverage and standards.


Custom4Care CLASSIC 
The Custom Classic package offers 1 or 2 years warranty service extension. Repair service and replacement within 15 working days. 


Custom4Care PLUS
The Plus package offers optimal protection with 3 or 5 years coverage and Priority access to the Help Desk. Turn-Around Time is guaranteed within 5 working days.

Characteristics

 
1 YEAR

2 YEARS

3 YEARS

4 YEARS

D4 LABEL PRINTER

K-RANGER
   

P-RANGER
     

P-SCANRANGER
   


SCANRANGER

   

 


Technical sheet

 
General description BASIC assistance MAXIMUM protection
Lenght 1 or 2 year 3 or 5 year
Turn-Around-Time 15 Business Days 5 Business Days
Priority access to Help desk Mon - Fri from 8:30 am to 6:30 pm (local time) Mon - Fri from 8:30 am to 6:30 pm –
Sat from 8:30 am to 12:30 am + Priority Ticket
Shipping One way ground (outbound) Two way express
Coverage Standard warranty for manufacturer defects Full coverage (defects, wear& tear, accidental)
Available on Data Intelligence products

Contact us to request more information