2001-2005: growth

A worldwide business with distributors in every continent and internationally important clients.


Custom worldwide

In 2001, Custom becomes a globally established company with distributors in every continent and a prestigious international client base.

To complement its wide range of products, the production of very high performance printers is initiated. Thanks to the proprietary thermal printer mechanisms and integrated mechanics, the new products entirely manufactured by Custom come to life.

The UNI EN ISO 9001/2000 (VISION) certification is renewed.


New branches in the USA

The share capital is increased to over one million euro.

The operations headquarters in the United States are opened in Chicago, with branches in Dallas, Los Angeles, Atlanta and New Jersey.


New offices and technology innovations

The shipping department is expanded and, at the same time, agreements for opening direct offices in Brazil, Spain and Russia are signed.

A new sales office is opened in Luton, United Kingdom, to provide valuable local support to the most important market for Custom, following the domestic one.

A new office is opened in Modena, equipped with a show room and a technical training centre.

The company obtains the "licensed producer" authorization to produce fiscal metering systems in Italy and is the first company to introduce the electronic register log in the Italian fiscal market (M.M.C.).


Resources for innovation

In 2004, with an eye on progressive company growth, a reality throughout Europe, Custom opens its new sales office in Spain, Valencia.

The share capital rises to 1.5 million Euro and the in-house laboratory is expanded to develop and test the new stereolithography system machine (ViperSI2-3DSystems), designed to produce rapid prototypes for studying and designing new printing solutions.


Gaming, Lottery & Betting

Custom expands its range of products introducing solutions for the Gaming and Lotteries & Betting market, with PC touch screen gaming terminals, printers for ticket issuing and multifunctional mini-kiosks.

The company keeps pace with the latest technological innovations and launches its printers with Wi-Fi technology and built-in scanner, JavaPOS printer driver, OPOS, and many other products.

In addition, to further testify to Custom's investments in international markets, the sales offices in Germany and Argentina are opened and the company website is translated in Spanish, Russian, Chinese, German and French.