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Changi Airport in Singapore: the best airport in the world


And the Oscar goes to? Changi Airport in Singapore!

And it's in Singapore the best airport in the world according to Skytrax, that gave the 2016 Award for the worldwide aviation.


For the fourth consecutive year, Changi Airport in Singapore is at the first place, followed by Incheon International Airport in Seoul. Third, but first among Europeans, Munich Airport in Germany.

The World Airport Awards prize was born in 1999, when Skytrax launched its first global survey about customer satisfaction for airports.

Today, the users involved in the survey are more than 13 millions, making this ranking an official reference for the whole sector of worldwide air transport. The results come from direct interviews with passengers and involve opinions from 100 different nationalities, all without the support of sponsors or business partners.

Products and services that have been analyzed in the Skytrax Airport customer satisfaction survey are nearly 500, including: accessibility, security, transport to and from the city, catering services, but also the quality of business areas, entertainment, toilets cleanliness and elegance.


Including 3 huge terminals (the fourth is under construction), Changi Airport in Singapore have been receiving awards for 4 years thanks to the wide range of leisure facilities and entertainment that emphasize the willing to ensure the maximum possible level of satisfaction to its passengers.

We are talking about 80 airlines serving 200 cities in 60 countries, 4,500 arrivals and departures every week, more than 37 million passengers each year, 40,000 square meters of shops and commercial spaces, as well as 2 cinemas, 1 swimming pool on the roof, and the Butterfly garden: numbers and services that made Singapore also awarded with the first prize as the best airport for leisure.


Also Custom S.p.A. is part of the reality that Changi Airport is.
In the "best airport in the world", in fact, there are already more than 1,500 travel documents printers installed and produced by Custom S.p.A. for the Aviation Division.

These are technological solutions designed to optimize check-in processes, for boarding passes and baggage tags, where know-how and Italian design are combined to ensure functionality and high performance levels, focusing on the design of the final product.

Custom solutions will also be featured in the new Terminal 4 at Changi Airport in Singapore, scheduled for 2017: at least 300 Custom printers will be installed in the exclusive ​​Self -Service Check-in and bag-drop area, for a faster and efficient travel experience.

Furthermore, the new structure will include a Central Gallery, that will welcome the arrivals with plenty of space and natural light, for a warm welcome to Singapore. Double volume windows will follow travelers departing from the Transit Lounge, offering an innovative and relaxing shopping experience. Finally, the Heritage Zone facades will represent a recreational and entertainment area with multicolor design inspired to the old Peranakan houses, part of Singapore heritage.

Published on 03/08/2016 in Trends & Markets