• Point of sale / Retail
  • Self-service / Industrial
  • Custom - is with you everyday, everywhere
  • Ticketing
  • B2C
  • Custom - is with you everyday, everywhere
  • Aviation
  • Gaming
  • Custom - is with you everyday, everywhere


Custom realized a new portal able to give a 360° overview of the whole after-sale service, giving at the same time a customised support to each Customer.

It is born then Custom4U, a web portal that collects all the resources useful for those who bought and use Custom products.

From Custom4U it is possible to get many different materials and resources able to help your actvity: starting from the free diagnostic softwares, to drivers, firmwares up to the new tutorial videos.

The website works based on the registration of each user, that is now safer and more automated: the registered person can retrieve with the maximum safety his password through an automatic procedure at any time.

It has been created a control panel for registered users management for each customer, so it is always possible to have the complete situation of the registered users.

Customer care

Technical support

  • Technical support, information about spare parts orders, repairs status

    Tel. +39 0521 18 55 750 (Monday-Friday 8:30 am - 7:00 pm CET)

    contact mail
  • Authorized service center POS product for Austria and Germany

    Blusystem GmbH & CO.KG, Rathenaustr. 143, 51373, Leverkusen, DE

    Tel. +49 214 49253

    contact mail

AUTHORIZED SERVICE CENTER OEM & KIOSK PRODUCTS FOR :

AURES TECHNOLOGIES
France
32, RUE DU BOIS CHALAND
91090
LISSES - FRANCE
Tel. +33 1 69111673
Fax. + 33 1 64975838

contact mail

EWL
Germany
MÜHLWEG 3
82054
SAUERLACH, GERMANY
Tel. +49 8961372930
Fax. +49 8961372939

contact mail

JM
Poland
UL.KAROLINKI 58
44100
GLIWICE - POLAND
Tel. +48 32 339 6903

contact mail

STOLTRONIC
Poland
UL. DABROWSKIEGO 238
93-231
LODZ - POLAND
Tel. +48 566510384
Fax. +48 42 649 11 08

contact mail

NOVO PARTS
Czech Republic - Slovakia - Hungary
KESMARK Utca 32
1058
BUDAPEST - HUNGARY
Tel. +36 14173468
Fax. +36 14100438

contact mail

E-SERVICE
Romania
PARTER, CAMERELE 14,15
SI PARTIAL
CAMERA 13, BUCURESTI
Tel. +40 213210779
Fax. +40 213210778

contact mail

CUSTOM STIMARE UK
4 Bramber Court Bramber Road
London, W14 9PW UNITED KINGDOM
Tel. +44 208 0998071

contact mail

CUSTOM STIMARE IRELAND
2nd Floor BOI Building
101 Upper Georges Street
DĂșn Laoghaire, A96 F240
Co. Dublin, IRELAND
Tel. +353 1 6854600

contact mail

TIMEKS
Turkey
SEYRANTEPE MAH.ALTINAY
CAD 47/B - 34418
KAGITAHANE - ISTANBUL
Tel. +90 2122741076
Fax. +90 2122740785

contact mail

GEBA HandelsgesmbH
Austria
Stiegergasse 18
1150
WIEN, AUSTRIA
Tel. +43 (1) 8927668

contact mail

NEW RMA AREA

  • Connect to the new Custom4U portal and enter the RMA section to return your defective or damaged Custom product.

    Go to CUSTOM4U

CUSTOM ANTICOUNTERFEITING

IDENTIFY - ADVISE - PREVENT

Starting from July 2014, all Custom's self-service&kiosk printers made in China will be gradually equipped with an anti-counterfeiting system based on QRCODE labels.

If you have a Custom product with QR label, click here to verify that your product is originally made by Custom.

Valid only for products with QR Label

OFFICIAL NOTICES

This site uses cookies, to learn more click here. By clicking OK you accept the use of cookies.